– Ford’s pilot project in partnership with Hermes uses the Ford Pass app for vehicle remote control
– When the delivery person comes within 300 meters of the address, a unique token is generated to open the trunk
– The system makes life easier for those who have already returned to work or do not want to be interrupted during the home office
Ford has launched a pilot project in partnership with Hermes, one of the UK’s largest parcel companies, that uses a customer’s vehicle as a delivery point – watch video. Packages are deposited directly into the trunk of the car by selecting the “Secure Delivery in Vehicle” option, which is opened and closed using the FordPass application.
It aims to further facilitate online shopping, which continues to grow and already accounts for 30% of retail sales in the UK. In addition to making life easier for people returning to face-to-face work and no longer at home to take orders, the system serves those who are in the home office and are not interrupted to answer the door. want to be
The novelty also streamlines the work of deliverymen, who are free to ring the bell, climb the stairs or find a neighbor to get the package if no one answers.
How does this work
Launched this month in select areas of the UK, the new service allows delivery to vehicles parked up to 300 meters from a customer’s home address, except in multi-storey or gated car parks. Along with the expansion of the pilot, the idea is to extend the service to other addresses and also to include return of goods in the vehicle.
When the delivery person comes within 300 meters of the destination, the exact location of the customer’s vehicle is displayed in the Hermes app, which generates a unique token to unlock the trunk. If it is not able to lock the vehicle after delivery, it automatically locks after a certain time.
All remote controls are activated by customer-granted permissions via FordPass. If the vehicle is more than 300 meters from the stated address or the package is too large to fit in the trunk, delivery takes place at the residence.
Ford’s partnership with Hermes in this area also includes intelligent software that combines foot and van delivery trucks for urban delivery, and an autonomous vehicle research program.
“We are looking closely with Hermes for safer and more efficient delivery methods to complement the evolution of online shopping. Transforming a vehicle into a delivery point for the customer,” says Mark Harvey, Director of Business Connectivity at Ford of Europe. Extremely convenient, one who receives the package wherever and whenever he wants.”
About Ford Motor Company
Ford Motor Company is a global company headquartered in Dearborn, Michigan, committed to helping build a better world where everyone is free to pursue and pursue their dreams. The company’s Ford+ plan for growth and value creation combines its existing strengths, new capabilities and ever-connected relationships to enrich customer experiences and deepen their loyalty. The company designs, manufactures, markets and services a full line of connected and increasingly electrified passenger and commercial vehicles: pickup trucks, SUVs, vans and cars from Ford, and luxury vehicles from Lincoln. The company seeks leadership positions in electrification, connected vehicle services and mobility solutions, including autonomous vehicle technology, and provides financial services through Ford Motor Credit Co. Ford employs approximately 186,000 people worldwide.