WhatsApp, Facebook and Instagram are closed on this Monday (4)

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Users started complaining early this Monday afternoon (4) that WhatsApp, Instagram and Facebook are down. While the social networks were not updating the feed, the messenger was not receiving or sending any messages.

The decline was monitored by downdetector, which began reporting a significant increase in complaints around 12:30 pm (Brasilia time). The site’s fault map also shows that problems were notified in several capitals of the country, such as So Paulo, Recife, Salvador and Curitiba.

With Mark Zuckerberg’s three platforms down, people took the opportunity to complain about the situation on Twitter. In a good-natured manner, users asked to get the network back up and running as soon as possible. Check out the best publications on the topic below:

What was the reason for the instability?

The collapse of the two main social networks and the main messaging application in the world did not happen only in Brazil. On Twitter, it was possible to find posts in English and Spanish, for example, of people saying that the services were not working. The topic also made news around the world.

For example, in the United States the hashtags #instagramdown and #facebookdown were first in trending topics around 1:00 PM (Brasilia time). The same happened in countries like Spain, Germany and the United Kingdom.

Techmundo contacted the companies to confirm the reason for the decline and was told that the matter is “under investigation”. The article will be updated as soon as the network returns to the air.

[ATUALIZAÇÃO — 13h17]: The official WhatsApp profile posted on Twitter that it is “aware of the problems” and that it is “working to get things back to normal”.

[ATUALIZAÇÃO – 19h10]: Around 19:00 social networks began to return to normal operation. Users were able to post to Instagram and Facebook and send messages via WhatsApp.

Despite this, the cause of the problem is not yet fully clarified. Not long ago, Facebook CTO Mike Schroepfer posted a message on Twitter apologizing for the problem, saying the company’s “network” was experiencing problems.

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About the author: Will Smith

Will covers public and private tech markets from New York. He was previously a Knight-Bagehot Fellow in Economics and Business Journalism at Columbia University, and prior to that was a reporter at the Los Angeles Business Journal. He has received a Journalist of the Year award from the L.A. Press Club and an investigative reporting award from the Society of American Business Editors and Writers.

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