Users started complaining early this Monday afternoon (4) that WhatsApp, Instagram and Facebook are down. While the social networks were not updating the feed, the messenger was not receiving or sending any messages.
The decline was monitored by downdetector, which began reporting a significant increase in complaints around 12:30 pm (Brasilia time). The site’s fault map also shows that problems were notified in several capitals of the country, such as So Paulo, Recife, Salvador and Curitiba.
With Mark Zuckerberg’s three platforms down, people took the opportunity to complain about the situation on Twitter. In a good-natured manner, users asked to get the network back up and running as soon as possible. Check out the best publications on the topic below:
“WhatsApp, Instagram and Facebook fell, you know right?
call me send me a telegram pic.twitter.com/zPPYagCTJB
— pagodenos 90 (@pagodenos90) 4 October 2021
Whatsapp, Instagram and Facebook dropped, the reason?? pic.twitter.com/OmOq3LhYCW
– R?????????? ???????????????? (@galdiraquel) 4 October 2021
for god’s sake dude
I was gossiping on whatsapp??
— TSMayumi (@jumayumin1) 4 October 2021
WhatsApp, Instagram and Facebook are shutting down and I’m restarting the phone and internet???? pic.twitter.com/AY3dZaGfod
“The Pinheiro?” (@avenger_ofc) 4 October 2021
Instagram is down??
WhatsApp is down??
Twitter always reigns?
– Lennon ???????? (@LennonBossa_) 4 October 2021
Instagram and WhatsApp always disappoint KJSJSKSSKSK pic.twitter.com/LXS73EIInm
– hello??: duna (@helomnezs_) 4 October 2021
What was the reason for the instability?
The collapse of the two main social networks and the main messaging application in the world did not happen only in Brazil. On Twitter, it was possible to find posts in English and Spanish, for example, of people saying that the services were not working. The topic also made news around the world.
For example, in the United States the hashtags #instagramdown and #facebookdown were first in trending topics around 1:00 PM (Brasilia time). The same happened in countries like Spain, Germany and the United Kingdom.
Techmundo contacted the companies to confirm the reason for the decline and was told that the matter is “under investigation”. The article will be updated as soon as the network returns to the air.
[ATUALIZAÇÃO — 13h17]: The official WhatsApp profile posted on Twitter that it is “aware of the problems” and that it is “working to get things back to normal”.
We know that some people are facing problems with WhatsApp at this time. We are working to get things back to normal and will send an update here as soon as possible.
thank you for your patience!
– WhatsApp (@WhatsApp) 4 October 2021
[ATUALIZAÇÃO – 19h10]: Around 19:00 social networks began to return to normal operation. Users were able to post to Instagram and Facebook and send messages via WhatsApp.
Despite this, the cause of the problem is not yet fully clarified. Not long ago, Facebook CTO Mike Schroepfer posted a message on Twitter apologizing for the problem, saying the company’s “network” was experiencing problems.
*Sincerely* apologies to all those affected by the shutdown of services operated by Facebook. We are experiencing networking issues and teams are working as quickly as possible to debug and reinstall
— Mike Schroepfer (@schrep) 4 October 2021